Shipping Policy

This Shipping Policy applies to orders placed through Peptide Science.

All materials supplied through this website are intended exclusively for laboratory, analytical and scientific research applications.

UK Shipping Only

Peptide Science currently ships to United Kingdom addresses only.

Orders with delivery addresses outside the United Kingdom are not currently accepted.

Orders are typically processed within 1–2 business days, Monday to Friday excluding public holidays.

Once an order has been dispatched, a shipping confirmation will be provided.

Where applicable, tracking details will also be supplied and may take up to 24–48 hours to become active after collection by the courier.

Estimated UK delivery time is approximately 2–4 business days after dispatch.

Delivery times are estimates only and cannot be guaranteed.

Delivery may occasionally be affected by courier delays, weather conditions, public holidays or other circumstances outside our reasonable control.

Where available, tracking information will be provided following dispatch.

Tracking information may take up to 24–48 hours to become active after the parcel has entered the courier network.

Research materials are securely packaged to help protect package and product integrity during transportation.

Packaging is selected according to the nature and format of the materials being dispatched.

Certain research materials may be sensitive to temperature or prolonged environmental exposure.

Orders are prepared and packaged with transport conditions in mind.

However, delivery conditions may be affected by courier delays, weather conditions or other circumstances outside our reasonable control.

Purchasers should inspect their order promptly following delivery and follow any product-specific storage information provided.

Purchasers are responsible for providing complete and accurate delivery information when placing an order.

If you notice an error after placing an order, please contact Peptide Science as soon as possible.

Where an order has not yet been dispatched, we will make reasonable efforts to update the shipping information.

If a parcel arrives visibly damaged or appears to have been lost during transportation, please contact Peptide Science as soon as possible.

We may request photographs, packaging information or other relevant details to assist with the investigation.

Where necessary, we will work with the courier to investigate the shipment and determine the appropriate resolution.

Nothing in this Shipping Policy limits any rights or remedies that cannot legally be excluded.

If you have questions regarding dispatch or delivery, please contact Peptide Science before placing your order.

Peptide Science is a trading name of PS Digital Commerce Ltd, a company registered in England and Wales.

Company No. 17402861