FAQ

Q: How do payments work?  
A: After placing your order, payment instructions will be sent manually via email or WhatsApp once your order has been reviewed.

Q: What payment methods do you accept?
A: We currently accept payment via secure payment link and bank transfer. Please use your order number as the payment reference.

Q: How long does shipping take?
A: Orders are dispatched within 24–48 hours. UK delivery typically takes 2–4 working days, while international delivery times may vary depending on destination and customs processing.

Q: Do you offer tracking?  
A: Yes, tracking details are provided after dispatch.

Q: Is packaging discreet?  
A: Yes, all orders are shipped in secure and discreet packaging.

Q: Are your products for human use?  
A: No. All products are sold strictly for research purposes only.

Q: Do you accept returns?  
A: Returns are not accepted unless the item is damaged or incorrect.